Saturday, November 24, 2012

FAQs & good stuff to know about the new Barrington location

EDITOR'S NOTE: We finally opened the shop in Barrington! Saturday, November 17 was our Grand Opening and it was wonderful to see so many new and familiar faces at the event! As promised, the following is a list of information you should know about our new second location and some FAQs. If there is anything we missed, please let us know in the comments section at the bottom of the page or at AndersonsCandyShop@gmail.com 
 

Q: Where is this new store?

 A: We are located at 218 W. Main St., Barrington. That is four houses west of the Jewel/Osco in a yellow house (pictured left). Parking is in the rear.


Q: We had trouble finding you, did you know your signage is not good?

A: Yes, we know. We are sorry. We are working with the village to get better and more permanent signage approved soon.

Until then if you are having trouble please call us and we'll help get you here (224-655-2060)

Q: What are your hours in Barrington?

A:  Mon-Wed: 9 a.m. to 5 p.m.
      Thurs-Fri: 9 a.m. to 6 p.m.
      Saturday: 10 a.m. to 7 p.m.
      Sunday: 11 a.m. to 4 p.m.

Q: Do you carry all of your candy bars in the new shop?

A: Yes, we carry our full assortment of candy bars in milk and dark chocolate. However, we have much less space for storage at this location so if you are one of our customers who likes to buy 30 of a single type of candy bar at once, for example, 35 milk chocolate Nougat (you know who you are ) we recommend calling ahead and making sure that we have enough stock to fill your order.

Q: What are the differences between what you carry in Richmond and in Barrington?

A: In Barrington we will not have the ability to make large specially packed boxed assortments for you. This is due to storage space constraints. So, for example, if you are one of our customers who likes very specific candies, like only dark chocolate Lemon Creams, you would need to call a few days ahead to have them packed up in Richmond and sent to Barrington for you to pick up. There will be no extra charge for this.
 
Another big difference is the way the candy is presented in Barrington. Much of the chocolate is self-serve for the first time!

You can see below is a picture of our "candy bar wall" (from back before we opened) and a few close-ups of your favorite wax paper bags :)






Q: Who will staff the Barrington shop?

A: In the beginning it will be mostly Anderson's including fourth-generation candymakers Katie and Susanne along with close family friend and longtime employee Rachelle Johnston. We will hire locally however within the coming months. If you are interested in part time work, please email Katie at AndersonsCandyShop@gmail.com

Q: Will you have your gourmet sauces and dips?

A: For the most part, our dips and sauces selection will mirror Richmond.

Q: Will you have gifts, candles and jewelry like in Richmond?
 

A: For the most part, no. This shop is much smaller so we will focus on chocolate and also a few items which support the Barrington Area Historical Society -- our partners in this new endeavor.

Q: Can I place mail orders, Christmas orders, etc. in Barrington?

A: Yes you can. We will be happy to assist you just the same as if you were in Richmond or calling from your home.

Did your question get missed? Please contact us anytime toll free at 1-888-214-7614. For Richmond-centered questions call 815-678-6000
For Barrington dial 224-655-2060 
or simply email andersonscandyshop@gmail.com